Student Employment Opportunities

OIT employs students (both Federal Work-Study, and non-Work Study) in a number of roles on-campus including working at the OIT Service Desk, supporting computer labs in Academic Computing, supporting events and classrooms in Media Services, and supporting faculty and staff tech equipment in Desktop Support.

We look for students who are customer focused, work hard, and are interested in learning more about technology.

If you are interested in working for us, please complete our Application for Employment.

Why work for OIT?

  • Gain career-related experience & knowledge
  • Develop your customer service skills
  • Develop technology troubleshooting skills
  • Possible employment recommendations for your future job hunt
  • Many of our graduates have obtained full-time positions with St. John Fisher College

What is your role?

You are the first line of defense and you represent the department of OIT. You will be providing support to faculty, staff, and students by assisting our customers with their technology needs both on and off campus.

Job Descriptions:


Service Desk Student Worker

Requires a friendly personality who can provide technical assistance and interact will students, faculty, and staff. The ability to work with frequent interruptions and multi-task in a fast paced environment, while provide excellent customer service. Provide support and information on a multitude of topics. Intermediate knowledge of computers, Microsoft Office and college online services is required.

Work Schedule: If you can work at least 10 hours per week, enjoying help others and are looking for professional work experience the OIT Service Desk is the place for you!

The OIT Service Desk provides students with 20+ hours of paid training as well as continued on the job training.


Student PC Tech

Provide desktop computing support for hardware, software, peripherals, and services across the Windows and Mac platforms, including, but not limited to: installation, configuration, troubleshooting, consultation, and training. Support is delivered to students, faculty and staff, classrooms, computing labs, and other locations that require technical support.

Position requires basic knowledge of computer hardware and software, ability to work independently and learn new technical skills. A friendly personality who will be able to interact well with students, faculty, and staff and be able to provide information on a multitude of topics is preferred. Day time availability is required

Work Schedule: Varies depending on availability between 7:30am - 6:00pm, M-F

Key Responsibilities:

  • Installing hardware/software in offices
  • Assist and troubleshoot students, faculty, and staff with use or problems with software and equipment in offices.
  • Assist with computer upgrades, new computer installs
  • Assist with moving IT-related equipment in office moves (heavy lifting may be required at times)
  • Answering questions and assisting users through tasks such as logging to a computer, webmail, using blackboard, accessing Fish 'R' Net.
  • Update support cases in online support system as required
  • Inventory equipment
  • Work with OIT staff to help complete various projects.

Student Media Tech

This position is responsible for providing assistance to faculty, staff, and students in ITEC Classrooms as well as other locations with multimedia equipment. Requires a friendly personality who will be able to interact well with students, faculty, and staff and be able to provide information. Must be able to deal with frequent interruptions. Familiarity with computers, audio/visual equipment a plus.

Work Schedule: Varies depending on availability

Key Responsibilities:

  • Handle delivery and pickup of media equipment from events
  • Maintaining accurate inventory of media equipment
  • Answering questions and troubleshooting use of media equipment
  • Organizing equipment storage areas
  • Reporting problems with labs and ITECs to OIT media staff
  • Assisting Media Staff with various projects
  • Maintaining ITECs
  • Other duties as assigned by your supervisor

Lab Assistant

This position is responsible for providing assistance to faculty, staff, and students in the computer labs as well assisting with maintenance of the computer labs. Requires a friendly personality who will be able to interact well with students, faculty, and staff and be able to provide information. Must be able to deal with frequent interruptions. Familiarity with computers, Microsoft Office and college online services a plus.

Work Schedule: Varies depending on availability

Key Responsibilities:

  • Assist students, faculty, and staff with use of software and equipment in computer labs
  • Maintain computer lab printers – refilling paper, changing toner, helping with paper jams, etc.
  • Answering questions and assisting users through tasks such as: logging to a computer, webmail, using blackboard, accessing Fish 'R' Net.
  • Maintaining appearance of computer lab (straightening out lab rooms after use, etc)
  • Reporting problems with labs to OIT staff
  • Enforcing computer lab policies
  • Loaning equipment (such as headphones)
  • Locking and unlocking computer labs

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