OIT Services For Students

Students can come to OIT for questions regarding network/email accounts, hardware and/or software in the Computing Labs, and wireless network access. OIT can also help troubleshoot network and internet connection problems for those living in the residence halls.

Student Help Topics

Academic Computing Lab Rules

Topics covered: Computer Use, Computer and Email Accounts, User Responsibilities, and Printing

tags: labs
topic audience: student,

Accessible Software/Workstations

Software and hardware support for all students

tags: labs software personal use training
topic audience: student,staff,faculty,


All students, faculty, and staff members will receive a network account, which provides access to email, network storage space for personal and web storage, and/or Blackboard.

tags: services network
topic audience: student,staff,faculty,

Atomic Learning Online Tutorials

An online training tool, Atomic Learning is available to faculty, staff, and students. Atomic Learning is a video-based learning tool that breaks technology training down into short videos that run about 2 to 3 minutes each.

tags: training atomic learning
topic audience: student,staff,faculty,

BitLocker To Go - Windows 7

Protect sensitive data stored on USB drives

tags: security
topic audience: student,staff,faculty,


Blackboard is a learning management system that connects students and faculty. Professors use Blackboard to post course documents, assignments, class announcements, etc...

tags: services Blackboard
topic audience: student,faculty,

Computer Lab Software Requests

How to get the software you need for your class installed on lab machines.

tags: labs software
topic audience: student,faculty,

Computer Labs

Campus computing labs are open to currently enrolled students, faculty, and staff.

tags: services labs
topic audience: student,staff,faculty,

Connect to wireless (WiFi) on campus

Can't connect to SJFC network? Need help logging on to our wireless network, step by step instructions.

tags: network wireless
topic audience: student,staff,faculty,


OIT provides SJFC email accounts to all students, faculty, and staff.

tags: services email
topic audience: student,staff,faculty,

Emergency Notification System

Emergency Notification System powered by Rave Mobile Safety.

tags: services emergency notification
topic audience: student,staff,faculty,

Fish 'R' Net

Links to Registrar, Payroll, Student Accounts, and Financial Aid websites

tags: fish-r-net
topic audience: student,staff,

Gmail - Students

Access your email on or off campus using Gmail.

tags: email webmail mobile devices
topic audience: student,

I am a new student logging on for the first time.

New students, first time log on information start here!

tags: network password email Blackboard
topic audience: student,

Laptop programs

Questions regarding a laptop you received from a specific program, i.e., Science Scholars, GEDA, Ed.D., and some Nursing students

tags: services students
topic audience: student,

Media Services

The Media Center provides support...

tags: services media
topic audience: student,staff,faculty,

Office 365

Microsoft Office 365 is a cloud based office productivity suite that includes Word, Excel, PowerPoint, Access (for PC), and Outlook.

tags: office
topic audience: student,

OIT Service Desk

The OIT Service Desk is available to assist you with your technology questions.

tags: services help desk
topic audience: student,staff,faculty,

Opting Out of Club Mailing Lists - Faculty/Staff & Students

Choose which club emails you want to receive.

tags: email webmail
topic audience: student,staff,faculty,

Personal Network Space

Save and access your files on or off campus

tags: network
topic audience: student,


OIT supports printing in all labs on campus

tags: services printing
topic audience: student,staff,faculty,

Renew your IP address

Having trouble connecting to the Internet, try Renewing your IP address.

tags: network
topic audience: student,

Res Hall Network Troubleshooting

Troubleshooting Windows 7 & 8, Vista, and Mac OSX internet connections

tags: network
topic audience: student,

Reset Passwords

Locked out, need to reset your password(s)...

tags: password network
topic audience: student,staff,faculty,

SJFC Mobile App

The St. John Fisher College mobile application acts as a central location to view information for students, parents, faculty, staff and guests for their mobile devices.

tags: mobile devices
topic audience: student,staff,faculty,

Student Computer Purchase Recommendations

Computer recommendations and resources for on-campus, online, and Pharmacy students.

tags: computers personal use
topic audience: student,

Student Password

Student password information including links on how to change your password.

tags: password network
topic audience: student,

Getting Started

New Student Orientation Packet [pdf]
New Student Quick Reference Sheet [pdf]
New Student Orientation [video]

Software, Hardware, & Vendor Recommendations

Campus eStore - Purchase software for personal use
Computer Recommendations - Minimum/maximum specifications for personal computing (PC & Mac)

Purchase a PC at a discount through GovConnection
Purchase a Mac at a discount through Apple

Software Downloads

Anti-Virus Solution

Note for ALL Anti-Virus Packages: Please uninstall any anti-virus programs (including ours) BEFORE you install these new ones.

Symantec Endpoint Protection 14.0 32 bit
Symantec Endpoint Protection 14.0 64 bit
Symantec Endpoint Protection 14.0 Mac

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